NO SEATS AVAILABLE
Thursday June 13 2019
Registration: 4:30pm to 5:00pm
Course time : 5:00pm to 9:00pm
Donald Gordon Conference Centre
421 Union St W
Join Leigh Gowland, a dynamic and experienced leader in Practice Management and Coaching, for an informative and enlightening session that identifies the most important elements for successful case presentations. Learn how to identify and implement patient education techniques from an expert in the field. The key elements that will lead you to facilitate a positive and successful patient educational experience include:
Communication | Education | Competition | Professionalism | Value
Who would benefit from this course
Dentists who want to increase case acceptance in their practices
New or existing Treatment Coordinators who wish to enhance their presentation skills
Hygienists who present treatment to their patients and want to improve themselves
Assistants and Administrative team members who support the increased Case Acceptance
Leigh Gowland is a true believer that "it takes on to train one!" With her 33 years' experience in the dental industry as a CDA, Office Manager, and Treatment Coordinator, Leigh had developed sound communication skills and an aptitude for presenting treatment to patients. Establishing a treatment protocol called, 5 Steps to Success, has become the foundation for this training session. Leigh's sense of humour and unsurpassed passion for dentistry making her a industry leader in Treatment Coordination facilitation.
"The goal is to achieve increased case acceptance; The vehicle is 5 Steps to Success"
Donald Gordon Conference Centre 421 Union St. W Kingston, Ontario K7L 3N6
Registration is closed for this event. For more information or questions, please email: firstname.lastname@example.org
What We Do
Consulting: 1-day training course has been created to train dental staff to become Treatment Coordinators.
Coaching: Establish the plan of action. Every team member plays a role in the Treatment Coordination.